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Can't update my phone number on my account

I'm trying to update my phone number in my account. I do NOT have access to my old number due to switching to a new number. The old is dead.

 

However, to update my phone number in my account, the system is requiring that I verify with a text or call to my old number. 

There seems to be no way around this and I cannot verify with my old number because there is no longer access.

Of course, there's no actual support for this either. What do I do?

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3 Replies

Can't update my phone number on my account

UPDATE MY ACCOUNT

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Can't update my phone number on my account

"every effort" my butt. You clearly didn't read my actual question. Your basic support articles don't help here.

Can't update my phone number on my account

https://twitter.com/TeamTurboTax

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https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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