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To clarify, are you preparing your state return for 2019 as well?
Yes you should. You need to download the .tax2019 file from your online account. Then install the 2019 Desktop program and continue your 2019 return. Then print and mail the state.
Call support for help downloading the file and getting the 2019 program.
Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Here is a link that might help and explain it. How to finish a return you started online
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...
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