- Sign in to TurboTax Onlineif you're not already signed in.
- Select the Help icon in the upper-right corner to open the TurboTax Assistant.
- Enter your question, or type in Talk to a specialist.
- Follow the prompts to set up a call.
- Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.
The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.