Can anyone help? It appears I had a birthdate error on my original return but I went right in and fixed. Anyone know why it keeps rejecting my return?

[HelenC12]

If the date of birth is correct and you're still getting a rejection error, you'll need to print, sign and mail in your tax return(s). 

Most likely, the IRS has the wrong date of birth on file. In this scenario, you won't be able to e-file because the date you're entering doesn't match their records.

Tip: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.

1. Select File in the left menu.
2. Select Continue.
3. Select Start next to Step 3: Get ready to save and file your returns.
4. Select Change next to your federal return.
5. Select File by mail and follow the instructions to print and mail your return.

Related Information:

• How do I print and mail my return in TurboTax Online?