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7 Replies

I need to speak to somebody

Call customer service at (800) 446-8848.

Rachellutz38
Returning Member

I need to speak to somebody

Can't reset password

I need to speak to somebody


@Rachellutz38 wrote:

Can't reset password


See this TurboTax support FAQ for a forgotten User ID or Password - https://ttlc.intuit.com/community/account-recovery/help/forgot-your-turbotax-online-user-id-or-passw...

Rachellutz38
Returning Member

I need to speak to somebody

Did to reset password

Email

[email address removed] 

Cell

[phone number removed]

I need to speak to somebody

@Rachellutz38 If you followed the instructions in the TurboTax support FAQ and still cannot reset your password then contact TurboTax support on Monday for assistance.

 

Support is open from 5am to 9pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Rachellutz38
Returning Member

I need to speak to somebody

I'm trying to check the status of my federal taxes but it keeps saying I entered the wrong information.  What do I need to do?

TerukoL
Expert Alumni

I need to speak to somebody

@Rachellutz38 Could you clarify which system is stating that you are entering the wrong information, your TurboTax account, your e-file status or Where's My Refund

 

Please click the following links to learn more:

Why is there no record of my return at Where's My Refund (WMR)? 

When will I get my IRS tax refund?  

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