** Bug ? ** Can't Enter Selling Price Per Share for employee stock - Nonqualified stock option (NQSO) Plan

[rwross]

@MIZJAYBEE 

Hiya...thanks for the update!!

How were you able to talk to a real human? I tried using the IVR tree and kept being told it couldn’t connect me. 

[MIZJAYBEE]

I called [phone number removed], honestly I was getting upset answering all the questions over and over again and then somehow I ended with a live person to my surprise.  It probably eventually just connected me to a live person after so many tries. 

[rwross]

@MIZJAYBEE 

*sigh*

Intuit redacted the phone number...just brilliant of them. 

Would you mind trying again, maybe spell out all or part of the number?

[MIZJAYBEE]

@rwross 

The phone number I used is from the link that @Cynthiad66 posted earlier on this thread.  Under CD/Download software section.

[rwross]

@MIZJAYBEE 

Ah, thank you, that's the one I tried but got no where...someone's looking out for you 🙂

In other news, TurboTax updated for me today, but this bug was NOT among the fixes.

[rickharris]

Finally found a workaround after comparing forms between 2019 and 2020. 

On the Capital Gain (Loss) Adjustments Worksheet, under Section III Specific Adjustments, I had to check the box that says, "Check this box for employee stock sales requiring adjustments." As soon as I clicked that, all the fields filled out and cost basis appeared to work as expected.

Note: I did not see a place in the "Easy Step" UI that allowed for this box to be selected. It seems like 2019 did it on its own, but that dropped out in 2020. Therefore, I only was able to do it by modifying the form directly.

Hopefully this helps you all and helps the dev folk fix the bug.

[rwross]

@rickharris thanks for jumping in on this.

I started this thread because I was having a problem with reporting options properly (NQSO), but some folks like you were also having similar issues with ESPP shares.  That's totally cool, and I have no problem with this thread covering both...hopefully the additional breadth will get Intuit to fix it faster.

That said, I thought I'd try your method just to see if it would also unlock the fields for NQSO but I couldn't even find the check box in Section III.  Could you provide a screen cap because I'm clearly missing it.

Now, for those of us dealing with options, the relevant section of the worksheet is Section IV.  I've tried to enter FMV there and the number vanishes the next time you go into the worksheet.  In addition, the worksheet references IRS form 3921 so I tried searching for that form in TurboTax.  No result.  So, maybe it's related, no idea. 

I do know that my Mac Version just updated today, and it is still not working.  Really disappointed with Intuit.

[rickharris]

@rwross My specific use case is Restricted Stock Units (RSU). Given your description, I think you were looking at the "Emp Stock Wks" which shows Section IV as NQSO. The box is on the "Capital g/l adj" form. I've include included the screenshots below.

The highlighted form (and the ones like it below) are the forms where the check box is for me. I've cleared out added details that appear in parentheses next to it.

Here is the box that I checked:

[andrecs]

I've now discovered this same issue. I have premier, and was able to get someone on the phone. This appears to be a known bug that has not been fixed. I have both RSU's and ESPP's from my employer, and neither will compute the cost basis correctly because you can't enter selling price per share. So frustrating Turbo Tax would screw this up this year. Why did they change it from 2019? I've used turbo tax for years, and never had a problem with my RSU's and ESPP's until now.

[rwross]

I believe the latest update (02/04) may have fixed this problem.  Additional numbers populated when I went through the interview steps again.

I'm guessing that one field was never designed to be user-enterable, but also wasn't calculating.  I added no new information, but the calculation completed this time.  The only other difference is that I had my W2 imported this time instead of simply having placeholder numbers.

If anyone is still having issues, you might consider putting the letter "V" in box 12b of your W2 and placing a number in there equal to the gain on your options.

If that actually fixes the problem, then I still think the workflow is nuts, because TT shouldn't require the W2 part of the workflow to be complete before entering in capital gain information.

[RMD2020]

I can confirm that the 2/4 update appears to have fixed the problem.  I am using TurboTax Premier for Mac.

[rwross]

@RMD2020 our of curiosity, had you previously imported your W2 information?

If not, were you able to complete the workflow without having done so.

I'm trying to see if TT actually fixed something, or my having imported a W2 with the requisite options information included caused the latter workflow to function.

[RMD2020]

I had indeed previously imported my W-2 information, but I had hand entered my 1099-B.  Before the latest update, I was not able to proceed beyond the missing field.  Now, without doing anything other than apply the update, everything is working as expected.

[andrecs]

Hi - thank you for posting that there was an update.

I can confirm this issue is NOT fixed.. It was however, partially fixed.

I have both RSU and ESPP income from my employer. Both were miscalculating the cost basis. 

Now, with the Feb. 4th update, the RSU piece is fixed.

The ESPP income is NOY fixed and is still calculating incorrectly.

I am disappointed that TurboTax only partially fixed it. I hope they realize it wasn't a full fix.

[LinaJ2020]

The issue has been submitted and is currently under investigation.  Please click on the following link and sign up for an email notification when it's fixed.  

Selling price per share

Thank You for your patience

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