Audit Defense automatically charged for $45.-
I've used TurboTax since 1991 and have the desktop 2025 version for PC.
Every time I file electronically, the Audit Defense is automatically added for $45.00 without my requesting it. I've tried the following to no avail:
1. I pay with a credit card.
2. I've gone to the Review tab, there is no "no thanks" option.
3. I've clicked on the button "remove" Audit Defense during the payment process.
4. I used 2 different laptops and downloaded the latest TurboTax updates.
5. I had a rep on the phone who saw my screen and informed me TurboTax is aware of the situation and will NOT charge the additional $45.00
6. 4 Days passed, TurboTax did NOT reimburse the $45.00 and now that I'm on the verge of uploading a second electronic filing, the same issue remains: automatically adds $45.00 for Audit Defense despite my going through all above mentioned attempts to avoid c.q. delete c.q. bypass this unwanted charge.
