The E-mail from Turbo Tax stated the following: A computation error occurred in calculating the New York State Adjusted Gross Income on return.
"We'll walk you through updating and e-filing your return every step of the way.". Yet when I re-ran the Turbo Tax and compared the before and after returns there were not any differences.
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This issue has been resolved. You can resubmit your return.
It could have been something in the background on one of the worksheets.
I've checked the worksheets which had no errors. Here's the complete response after checking the "Check E-file Status: " Description of errors: A computational error occurred in calculating the New York State Adjusted Gross Income on return.
What needs to be done: Your New York tax return has not been e-filled successfully due to an issue affecting the reporting of your inflation refund check. This has been fixed, and the inflation refund check no longer affects your New York income tax return. Please sign in to Turbo Tax, complete a final review of your return, and e-file your New York return. If you're using a desktop version of Turbo Tax, make sure your Turbo Tax product is up to date before re-filling your return. As a result of this update, you may notice a small change to your New York tax results, such as a slightly lower refund or a slightly higher balance due. We sincerely apologize for any inconvenience this may have caused. Rest assured, we are committed to helping you file your taxes as soon as possible with confidence and that you receive your maximum refund, guaranteed."
I'm reluctant to re-file my NYS taxes since there were no changes to the printed PDF forms (before vs. after).
Any suggestions would be appreciated. Maybe there's a New York State Turbo Tax update in the works? I hope so.
What is the use for paying for this software is it’s not correct. Put out a product that wont put your customers in a situation of owing taxes and penalties. Poor customer service and lack of information to correct the problem. This is the last of my money Turbo Tax will get and considering I work in a customer based job I plan on informing as many contacts as possible of the displeasure with this product. Refund the money paid to your consumers for the fraud you’re pulling.
This issue has been resolved. You can resubmit your return.
I just received the following message: "Your 2025 New York Personal return was accepted!"
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