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gjh4424
Returning Member

Purchased deluxe software on line and loaded it filled it out and then e-filed got confirmation it was accepted but cant find this 2018 info on turbotax website

I had already started filing from the turbotax site and did not finish,,,them purchased  tubotax delux software online opened it and filled it out and e-filed it and it was accepted by irs but it does not appear on the turbotax intuit websire
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2 Replies
JulieR
Expert Alumni

Purchased deluxe software on line and loaded it filled it out and then e-filed got confirmation it was accepted but cant find this 2018 info on turbotax website

If you are having trouble accessing your TurboTax Account, please use the instructions below to recover your account. https://ttlc.intuit.com/replies/3302318

Purchased deluxe software on line and loaded it filled it out and then e-filed got confirmation it was accepted but cant find this 2018 info on turbotax website

No it won't.  The Desktop program doesn't sync or update or talk to your Online account.  Desktop and online are completely separate.  Why did you switch to the Desktop program?

 By the way, you could have downloaded the online return and opened it in the program son you didnt have to start over.  Or did you do that?

The only thing you can do on the Turbo Tax website is to check the efile status.  You can check your efile status here     https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Oh if you want to use the online version next year you can transfer from 2018 from your computer.  So be sure to save the file ending in .tax2018.  And save the pdf file too.  And make backup copies.  Because your return is only saved and stored on your computer.  So Incase your computer crashes or you get a new computer you need those files.

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