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Did you ask Costco? Did you buy something physical in-store, I don't shop at Costco but you may have to do something to get the license code.
Did you buy it in the store? Then after you pay you have to go to the service windows to get the real package with the License Code.
12/1/25 I Bought Home&Business from Costco online on sale for only $85.99. When I finally got the Software Activation Keys email (email took a long time, maybe an hour) I clicked on Download link. It took me directly to Turbo Tax to download. Had to pick my product then select Win or Mac. Program downloaded.
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