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price charged wasn't advertised price

I was charged more than what the website said. when I tried to make an appointment to discuss the charges, the call went to my voicemail. is there an email I can send my questions to?

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2 Replies

price charged wasn't advertised price

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

 

 

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

price charged wasn't advertised price

When did you see the advertized price?  There was a price increase around March 1.  The price is determined at the time you file or pay.  You can pay the fees early to lock in the lower price.  

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