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Level 1
April 15, 2026
Question

Possible scam email?

  • April 15, 2026
  • 2 replies
  • 2 views

I finished my taxes and logged back in to get a printed copy. I then got this email:

Your TurboTax account has been updated

My tax was not updated, I just downloaded federal and state returns. I want to be sure that no one else has accessed and changed my account. When I tried to follow up, I got the 400 response.

 

Thank  you,

Mary Ann

    2 replies

    Level 4
    April 15, 2026

    Hi @x38mae You can forward the email to our security team so they can take a look at it. Email address is security@intuit.com.

    SteamTrain
    Level 15
    April 15, 2026

    @x38mae 

     

    You would get that email every time you download a file from your Online account...even though it seems misstated.

     

    I get that email too every time I download my file...

    _____________________

    or forward the email to the security team as noted in the other response

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*