☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 17, 2021 8:40:48 AM

Please upgrade to a supported browser to get a reCAPTCHA challenge.

How can I trasmit my return without doing this

0 2 1379
2 Replies
Intuit Alumni
Mar 18, 2021 2:18:55 PM

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Level 15
Mar 18, 2021 4:53:38 PM

Great idea, @KatrinaLO and if you haven't tried already, @boleggs874, here are some other steps:

If you are missing a CAPTCHA, follow these steps:

  1. Log out and clear your browser Internet cache. (see directions below)
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies allowed will solve it.

Here is how you clear your cache:

https://ttlc.intuit.com/replies/3302272

Here is how you allow cookies:

https://ttlc.intuit.com/replies/3301976