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iris39buttons
New Member

My computer crashed this month; I already purchased Deluxe & paid; can I get it now?

My computer crashed 2/2018.  I have begun again my tax return.  Got to necessary  1099B.  Before crash, I purchased Deluxe and paid for it.  Can you please add Deluxe (pd $30.00 about) to my TurboTax setup so that I can continue.  Have Basic need paid for Deluxe to my Basic.

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‎June 7, 2019 4:27 PM
last updated ‎June 07, 2019 4:27 PM
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Heather14
New Member

My computer crashed this month; I already purchased Deluxe & paid; can I get it now?

Please see the following TurboTax FAQ for instructions on how to locate your purchased download and download it again on your new computer:

https://ttlc.intuit.com/replies/3302070

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‎June 7, 2019 4:27 PM
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Heather14
New Member

My computer crashed this month; I already purchased Deluxe & paid; can I get it now?

Please see the following TurboTax FAQ for instructions on how to locate your purchased download and download it again on your new computer:

https://ttlc.intuit.com/replies/3302070

‎June 7, 2019 4:27 PM
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