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Please help me downgrade to basic. I can not pay to file my taxes, even if I agree to spend my return to pay the fees. I didn't select TurboTax Deluxe. How do I convert?

 
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ChondelLO
Expert Alumni

Please help me downgrade to basic. I can not pay to file my taxes, even if I agree to spend my return to pay the fees. I didn't select TurboTax Deluxe. How do I convert?

You can downgrade using the Clear and Start Over feature but bear in mind that the different TurboTax "flavors" handle different tax situations and their associated forms.

For example, if you got upgraded to Deluxe because you're itemizing (Schedule A), you can clear and start over in Free Edition, but as soon as you've entered sufficient itemized deductions to exceed your standard deduction, you'll be asked to upgrade to Deluxe again.

Here is a short list of some common tax situations and the online products that now uniquely support them:

• Itemized Deductions (Schedule A/1040)- Deluxe, Premier, Self-Employed, and TurboTax Live

• Capital Gains or Losses (Schedule D) - Premier, Self-Employed, and TurboTax Live

• Rental Income (Schedule E) - Premier, Self-Employed, and TurboTax Live

• Profit or Loss from Business (Schedules C-EZ and C) - Self-Employed and TurboTax Live

Keep in mind that TurboTax Free Edition is intended for taxpayers with very simple returns (Form 1040EZ filers with the standard deduction), like first-time filers and students.

 https://ttlc.intuit.com/replies/3288495


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