"Please go back to the My Info section, make sure we have your correct address, and then come back and complete your order." This always pops up but the address is right

[jovantus]

I have double and triple checked with my intuit account and all of the addresses match exactly with no extra characters or anything... spent the past 2 hours trying to fix something that is not wrong...

[DoninGA]

Is the billing address on the credit card you are using for payment the exact same address as is on your tax return?

[jovantus]

Yes and I looked back at my previous returns and it is the same and has not changed. 

[CarissaM]

It could  be a subtle detail, such as putting a period on an abbreviation or spelling out "Street" when it was abbreviated on the other screen. 

Some customers are experiencing an issue while paying with a credit card, and we are working to get this resolved. If correcting the abbreviations does not resolve the issue, please click here to sign up to receive an email when the issue is resolved.