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jsbaskin
New Member

Please fix & combine my account(s). I note that when I sign on to one of your sites it states that we joined last year - wrong -have used TurboTax for over 15 years.

 
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Please fix & combine my account(s). I note that when I sign on to one of your sites it states that we joined last year - wrong -have used TurboTax for over 15 years.

TurboTax accounts cannot be combined.  Choose one of your accounts and stick with it.  Often people start new accounts and do not realize they have multiple accounts.

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flashdrive.


https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have


https://ttlc.intuit.com/questions/1901535

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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1 Reply

Please fix & combine my account(s). I note that when I sign on to one of your sites it states that we joined last year - wrong -have used TurboTax for over 15 years.

TurboTax accounts cannot be combined.  Choose one of your accounts and stick with it.  Often people start new accounts and do not realize they have multiple accounts.

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flashdrive.


https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have


https://ttlc.intuit.com/questions/1901535

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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