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If you are an Advantage subscriber sign onto your Advantage account and download the 2020 installation file - https://accounts-tax.intuit.com/turbotaxadvantage
Or sign onto your download account and see if there is a 2020 download available - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
If you purchased the CD from TurboTax and do not have a download available, contact TurboTax support for assistance in getting the download - https://support.turbotax.intuit.com/contact/
TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday
Your license code is entered when you are installing the software.
If your personal computer does not have a CD/DVD drive see this TurboTax support FAQ - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
If you bought the CD then instructions are on the CD sleeve as to how/where to download the program and then you use the license code to activate it.
If you purchased the TurboTax software for tax year 2020 from this website - https://turbotax.intuit.com/personal-taxes/cd-download/
Sign onto your download account with the exact same User ID you used to purchase the software - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
TurboTax minimum system requirements for Windows - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
TurboTax minimum system requirements for Mac - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...
Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...
Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...
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