PC version of TurboTax stopped reducing the tax due after adding deductions and credits.

[Don Riley]

Then at the end of of deductions and credits a summary screen is shown that says Tax due with standard deduction and itemizing are the same amount but the standard deduction for 2024says $14,600 and itemized were not the same amount but $16,117. Those statements can not be true if the numbers are correct. I believe functionality of the product has failed.

[AnnetteB6 · Accepted solution]

That statement can be true if your taxable income has been reduced to zero when using the lower standard deduction amount and your balance due is attributed to something other than income tax.  

Take a look at your Form 1040 to see if your taxable income on line 15 is zero, but the total tax on line 24 is greater than zero.  You may be subject to a tax reported on Schedule 2, such as self-employment tax for example, that is not reduced by increasing your tax deductions.

To see your Form 1040, click Forms in the upper right corner of the screen.  Then highlight it in the list of forms shown on the left.  

[Don Riley]

You were correct.  I've resolved the problem and now able to file the return.