turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Paid for federal and now won't efile

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
AshleyLO
Expert Alumni

Paid for federal and now won't efile

Are you getting a specific error when trying to e-file? If so, what is it? 

 

Also, please see the following help article for more information: When a tax return can't be e-filed no matter what you do

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
irish6769
New Member

Paid for federal and now won't efile

I originally e filed state and federal.  federal and state was rejected.  changed to mail federal and now cannot efile state.  how do i get my $25 for state efile back since i now have to mail return?

Paid for federal and now won't efile


@irish6769 wrote:

I originally e filed state and federal.  federal and state was rejected.  changed to mail federal and now cannot efile state.  how do i get my $25 for state efile back since i now have to mail return?


You will have to contact TurboTax support for any Billing Issue

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question