Ordered download of Turbotax 2017 Premier. Tried download in the Order Status Screen. Switches to Unlocks/Downloads screen where I can only see Turbotax 2010 download?

dlstentz · ‎June 4, 2019

TurboTax Premier 2017 did not show up in Unlocks/Downloads so I found it in Order Status. It will only let me download an old copy of TurboTax 2010.

EdwardK · ‎June 4, 2019

First, you should confirm the TurboTax account you used to purchase the download using the following TurboTax FAQ:

Then, you may access the download using the following TurboTax FAQ:

EdwardK · ‎June 4, 2019

First, you should confirm the TurboTax account you used to purchase the download using the following TurboTax FAQ:

Then, you may access the download using the following TurboTax FAQ:

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