Options ...
1) upgrade your computer system to meet the min standards https://ttlc.intuit.com/questions/1899173-turbotax-for-mac-minimum-system-requirements
2) use another computer that does meet the min requirements
https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-minimum-system-requirements
3) use the ONLINE program and get a refund of the Downloaded version
Our Satisfaction
Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax
software, you can return it within 60 days of purchase for a full refund (see
the Intuit Software End
User License Agreement for the fine
print, about 2/3 of the way down the page - Section B, Additional Terms and
Conditions, point #6).
To submit a refund
request online, simply fill out our TurboTax Refund Request Form.