I need to obtain previous tax records. I need to talk to a person please?
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Only you can access the returns ... no one at TT can help you ... so can you not get the password from the EX ? Could they send you a copy or PDF if they can still access the account ? Will a transcript or copy from the IRS work ?
https://ttlc.intuit.com/replies/3302318
You can get a return transcript from the IRS for free : http://www.irs.gov/Individuals/Get-Transcript
For a $50 fee you can get a copy of the return from the IRS: https://ttlc.intuit.com/questions/1901218-can-i-get-a-copy-of-my-tax-return-from-the-irs
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