On Virginia State return Turbotax says error on Deduction for Eligible Educators Smart Worksheet but it doesn't allow me to fix this. What should I do?

[llficken]

Educator Smrt Wks Ln B-SP

[Bsch4477]

This is a known bug and has been reported. Check back in a few days. 

[HeatherPLO]

We have received reports that the software has been updated.  Please try to process your return now.  

If you need further assistance, please reach back out here in the thread.

@llficken 

[jlwalsh1981]

A year later and the exact same issue is occuring. Why? What is the solution?

[Cynthiad66]

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?  Please describe your reject message.

[jlwalsh1981]

There is no need to clarify. Your program simply will not allow me to click yes on the Eligible Virginia Educatoe question. It is impossible to proceed with my taxes. After sitting on the phone for nearly an hour this past weekend, nothing has been resolved. This is a huge TurboTax issue, it is known, it is a year old, and not fixed.