Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
homebackman1
New Member

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

 
1 Best answer

Accepted Solutions
DoninGA
Level 15

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

Did you order the Download?  If so, sign onto your download account here - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

Use this website to check your orders and payments -http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

View solution in original post

2 Replies
DoninGA
Level 15

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

Did you order the Download?  If so, sign onto your download account here - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

Use this website to check your orders and payments -http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

jacpowell
New Member

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

There is no download on my computer. I have looked everywhere.

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.62m
Discussions

Manage cookies
v