On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

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On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

Did you order the Download? If so, sign onto your download account here - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

Use this website to check your orders and payments -http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

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On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

Did you order the Download? If so, sign onto your download account here - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

Use this website to check your orders and payments -http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

There is no download on my computer. I have looked everywhere.

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