turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Oct 16 is the IRS deadline–file confidently with expert help. File Now
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

OK I'm filing my W-2 and I've answered all these questions and haven't had the option to enter the numbers on my w-2 it's saying I have 0 income and I don't want to send that off how do I reset and en

 
This feature is pending. Thanks for your patience.
Didn't get the answer you wanted? Our digital assistant can help you.
1 Best answer

Accepted Solutions

OK I'm filing my W-2 and I've answered all these questions and haven't had the option to enter the numbers on my w-2 it's saying I have 0 income and I don't want to send that off how do I reset and en

Navigate back to the Federal taxes section...go into the Wages&Incomes section and enter your W-2 there.

Do not file until you have everything entered.  

1) Don't use the Guided interview either

2) Find a wide-screen computer to work on your taxes...narrow screens only lead to frustration unless you know exactly how to navigate the tax menus.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

1 Reply

OK I'm filing my W-2 and I've answered all these questions and haven't had the option to enter the numbers on my w-2 it's saying I have 0 income and I don't want to send that off how do I reset and en

Navigate back to the Federal taxes section...go into the Wages&Incomes section and enter your W-2 there.

Do not file until you have everything entered.  

1) Don't use the Guided interview either

2) Find a wide-screen computer to work on your taxes...narrow screens only lead to frustration unless you know exactly how to navigate the tax menus.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v