turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

NY State income tax snafu with turbotax

I filed  federal electronically but Turbotax notified me that their software had not been updated so now I cannot file my NY state tax without refiling the federal tax.  I paid Turbotax $42. with tax to file and now I have to redo my taxes, wait for a refund.  

 

I must file by mail now but the NY dept of taxation requires it to be filed electronically.

 

I HATE taxes and Turbotax let me down. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
ee-ea
Level 15

NY State income tax snafu with turbotax

Bullet 4 under Important notes about the mandate

Reads:

'If you can't electronically file the return because it's not supported by your approved e-file software or it can't be filed on our website, then you aren't required to e-file it.'

https://www.tax.ny.gov/tp/efile/mandate_participants.htm

NY State income tax snafu with turbotax

 I received a message from Turbotax AND the NY tax folks that my electronic file was not valid because Turbotax had not updated the software (please tell me this before I purchase it!), so I filed by mail. Two days later my refund showed up.

 

Tis has been a MESS in time, expense and frustration.

 

I like filing early because I get my refund rather than loan it longer to the IrS.  However, this is impossible with Turbotax.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question