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Number of e- files used is wrong

I have only filed 2 e-files and had no rejections. They went through the first time.

It says I have used my limit. How do I get the other 3?

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1 Reply
LindaS5247
Expert Alumni

Number of e- files used is wrong

TurboTax may think you have reached your limit of 5 e-filed returns. The limit may have been triggered by any rejected returns that were resubmitted, or multiple installations on different computers can sometimes trigger this prematurely.  An amended return may also count toward your e-file limit. 

 

If you think this is in error, you can contact TurboTax Support using this link: Turbo Tax customer support

 

 

You can check this by reviewing your e-file history in TurboTax Desktop  by going to File, Electronic Filing, Show Electronic Filing Status History to see which returns were counted as e-filed. 

 

 Additional returns may have to be printed and mailed, or you can purchase a new license. However, the IRS limits you to five e-filed returns per email address, user, and computer IP address.  This limit is addressed in IRS Publication 1345.

 

 Please return to Community if you have any additional information or questions and we would be happy to help.

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