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rjfusillo
Returning Member

No memory

  I shall buy the 2019 edition, but with apprehension. My copy last year was defective  - I could not save anything. It all went well, but I  ended up having to stay at it non-stop all the way thru to printing. And I have no copy on my computer. Most annoying.

RJF   

6 Replies
macuser_22
Level 15

No memory

There is no reason that you could not save unless you have a a computer problem or were trying to save to a location that your user did not have permission to save to.  There are (or were) no known problems saving files on a Mac.

 

Are you sure that you actually installed the program in the Applications Folder and ejected the CD.   You cannot update or save if the CD is in the CD drive.

 

What type of error message was there.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
Anonymous
Not applicable

No memory

and did you get the CD from a legitimate source?

rjfusillo
Returning Member

No memory

I installed the prg. with the disc .It went where it wanted. No error message. Disc removed.

Why is there no help for technical problems that I can use when working, rather than posting the problem in the hopes that someone will read it and know the answer. The latter is of little value if I am in the middle of doing the taxes.

Particularly if I have to leave the prg, and lose all my work, in order to post the problem.

rjfusillo
Returning Member

No memory

from Costco.

DoninGA
Level 15

No memory


@rjfusillo wrote:

I installed the prg. with the disc .It went where it wanted. No error message. Disc removed.

Why is there no help for technical problems that I can use when working, rather than posting the problem in the hopes that someone will read it and know the answer. The latter is of little value if I am in the middle of doing the taxes.

Particularly if I have to leave the prg, and lose all my work, in order to post the problem.


Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

VolvoGirl
Level 15

No memory

I found this support article.  Looks like it started last year

https://ttlc.intuit.com/community/saving/help/turbotax-for-mac-cannot-save-tax-files/01/25533 

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