no connection to netxinvestor for download

[user17696150838]

repeated attempts to download data fail

[MonikaK1]

Please see this help article for troubleshooting steps for importing a Form 1099. 

Depending on the amount of information on your form, it may be easier to enter the information directly into the program yourself. See this help article if you have a large number of stock transactions.

[user17696150838]

thx, I found that I was using bad data for login