While it is true
that New York normally "requires" taxpayers to e-file, there are certain
exceptions to this policy, for instance if you are unable to use the TurboTax software to transmit an
e-file New York return.
Thus, despite New
York's mandate for e-filing, you still have a couple of reasonable
filing choices, including a state-based internet tax return submission site, as well as the option to paper file. We also have a TurboTax Frequently Asked Questions webpage (at the link
below), with some helpful details and which explains those options for New York, and provides the internet address for the New York stand-alone web-file option:
https://ttlc.intuit.com/questions/1901383-is-there-a-penalty-if-i-don-t-e-file-my-new-york-return
Probably
the easiest thing to do, however, is to simply ignore the New York
e-file directive and instead print
and mail your state return to New York, along with signed copies of
Pages 1 and 2 of your Form 1040 (or 1040A or 1040EZ). Here is a link to
the valid, official, New York mailing addresses that you can use for
this paper filing purpose:
https://www.tax.ny.gov/pit/file/return_assembly_mail.htm
Thank you for asking this important question.
