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bl37
New Member

Need to exchange the 2016 disc version for a download online. How do I accomplish this action.

have the 2016 deluxe disc on hand and need to exchange for a download version.

how do I accomplish this?  no longer have a disc drive.

1 Reply
Kat
Level 15
Level 15

Need to exchange the 2016 disc version for a download online. How do I accomplish this action.

Did you order your CD from TurboTax directly?  If so, see instructions below as to how to proceed.

https://ttlc.intuit.com/replies/4259363

And if, by chance, you are a TurboTax Advantage member, you can update your preferences by reviewing and changing your account info.  See this:

https://ttlc.intuit.com/replies/3301324

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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