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New Member

Need to change from e-file to paper file

I e-filed my taxes but they were rejected so now I need to paper file them. How do I cancel E-file?
5 Replies
Level 15
Returning Member

Need to change from e-file to paper file

Never received code in my email,  it has been 20 minutes.  I want to switch to paper file.


Level 15

Need to change from e-file to paper file

No .. you do not want to paper file ... paper returns this year will take 3 months or more to process due to the current backup because of the staff shortage caused by the virus.


Double check your email address and try again ... also look in the spam folder.  Or get a code texted to your phone instead. 

New Member

Need to change from e-file to paper file

Turbo Tax would not complete my e-file due to an error.  I take instruction from an Art School.  The tax ID for the school TT has as incorrect. It is the only one I have for the school, and the only one the school has.  As far as I see, TT charged my 25 dollars for e-file but did not complete the e-file.  I used this same tax ID last year.  So, I printed and will send by mail.  Suggestion.  The ability to say that some error is OK - press on!   $25.00 won't kill me, but I seriously doubt that I'll get a refund.  There is absolutely no means of "contacting" TT on any matter.   Respectfully, Robert F.

Level 15

Need to change from e-file to paper file


No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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