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If your W-2 does not have state taxes withheld in box 17 and local taxes withheld in box 19 then leave all boxes 15 thru 20 blank (empty).
If you still get an error message after leaving these boxes blank then delete the W-2 and re-enter.
To delete your W-2 and re-enter it, please see this TurboTax help article: How do I change my W-2 info in TurboTax?
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