turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

jlamy158
New Member

Need assistance via email regarding payment for filing with Turbo Tax

I got the "We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again" error when filling, and nothing in the link to the troubleshooting page I found (https://ttlc.intuit.com/replies/4194663) seemed to work. I am living abroad and do not have an international calling plan to call customer support with. I need this to be resolved via email as a result. Thanks in advance.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Need assistance via email regarding payment for filing with Turbo Tax

You can only use a U.S. based credit card to pay your TurboTax fees.

 

https://ttlc.intuit.com/questions/1901301-what-forms-of-payment-does-turbotax-online-accept

 

 

To reach TurboTax from overseas

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jlamy158
New Member

Need assistance via email regarding payment for filing with Turbo Tax

I am using an American credit card. 

But thanks for the links 🙂

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question