Why do you think it was already imported? Did you get a marketing email that said it is ready?
You received a message from Marketing. Marketing does not really know if your W-2 is available now. They just want your business.
TurboTax does not have your W-2. W-2’s come from employers. There is not a federal or national website that provides W-2’s. If your employer is partnered with TurboTax to allow the W-2 data to be imported into the software you can do that---but you need the actual W-2 so that you can enter the EIN and the amount from box 1 to import the other data from the W-2---which just saves you the little bit of keying in of the other information.
W-2's come from your employer, and they have until January 31 to issue it. Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it. Some employers have payroll sites that will have your W-2. You might need to phone, text, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.
Every 2025 W-2 that you received must be reported on your 2025 tax return, even if they are for small amounts. Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer. You do not want trouble with the IRS for under-reporting your income or have your refund delayed by having missing income.
ALL of your W-2’s must be entered on the SAME tax return.
Go to Federal>Wages & Income to enter a W-2.
After you enter the first one, you click Add Another W-2.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-forms/get-copy-w-2/L8FTim9MO_US_en_U...
https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-enter-w-...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
