This error in TurboTax can indicate that Form 3800 (General Business Credit) has been triggered. This can be caused by a carryforward from a prior tax year, a K-1, or an accidental entry in the business credits section. The form is looking for a specific "type" of credit to be identified to calculate the allowable credit.
Most commonly this happens and you do not have business credits or do not have a K-1 with credits. To fix this, you can try removing the form to fix this error.
If you are using TurboTax Online you can:
- Click on "Tax Tools" in the left-hand menu, then "Tools," then select "Delete a Form."
- Scroll down to find Form 3800 and click on the trash can next to the form to delete it
- Also check for and delete related forms like Form 8582-CR or Form 3468.
- And clear your cache and cookies, as sometimes the data stays "stuck." Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.
- Then try the Review again
If you are using TurboTax Desktop:
- Click on Forms at the top right of your TurboTax screen to switch to Forms Mode
- Scroll down your list of forms in the left panel of your TurboTax screen to find Form 3800 and select Delete Form at the bottom of the form displayed in the right panel of your TurboTax screen and then click on Yes to confirm the deletion of the form
- Do the same if you find Form(s) 8582-CR or 3468.
Please return to Community if you have any additional information or questions and we would be happy to help.
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