turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My TurboTax account has been hacked and I need to clear it and start over.how can I do that?

My TurboTax account was hacked and I need to start over.how do I start over?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

My TurboTax account has been hacked and I need to clear it and start over.how can I do that?

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2021 online tax return. Click on Clear & Start Over.

My TurboTax account has been hacked and I need to clear it and start over.how can I do that?

You may wish to start a completely new TT account with a new User ID and new password.

My TurboTax account has been hacked and I need to clear it and start over.how can I do that?

Of course, if you can still log in to the current account, you could always change both your UserID and Pwd.

....those would be difficult for others to guess at, unless you already have some malware/keylogger virus on your own computer that is stealing such stuff....but then a  new account wouldn't help either.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question