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My Turbo tax desktop asks me to activate every time I open it. I'm running out of activation attempts

each time I try to use turbo tax it goes to the activation screen and asks me to activate. I've not changed computers How can I fix this?
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4 Replies

My Turbo tax desktop asks me to activate every time I open it. I'm running out of activation attempts

contact support

LindaS5247
Expert Alumni

My Turbo tax desktop asks me to activate every time I open it. I'm running out of activation attempts

To stop TurboTax desktop from asking for activation repeatedly, you can try running the program as an administrator by right-clicking the TurboTax icon.

 

If this does not help you can:

  • Disconnect any USB drives
  • Disable your VPN
  • Temporarily turn off your anti-virus and disable firewalls
  • Reinstall the software 
  • You can contact TurboTax Support if you are running out of activation attempts. You can contact TurboTax Customer Support using this link: Turbo Tax Customer Support 

Please return to Community if you have any additional information or questions and we would be happy to help.

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My Turbo tax desktop asks me to activate every time I open it. I'm running out of activation attempts

I've tried these and was on the phone with support today for over 30 min.   I'm stuck right now not being able to use the program.  I'm not sure what to do next.

My Turbo tax desktop asks me to activate every time I open it. I'm running out of activation attempts

spent over 30 min on phone with them  no success.  They basically suggested exactly what you read online, so nothing new.  But she gave it her best try.

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