My turbo tax 2020 downloaded quits every time I try to enter W2 information and does not start where I left off.

[scotthgarner]

As soon as I enter any information on W2, or try to transfer from previous year the program quits

[VolvoGirl]

2020?  Or the new 2022 program?  Have you updated it?  Go up to menu item Online- Check for Updates.  Can you start a new return just to test?  File-New

[scotthgarner · Accepted solution]

Yes year 2020