turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Cmshtdh
New Member

My taxes keep getting rejected, I have tried many times to solve issues, do I still have to pay turbo tax if I no longer wish to use them

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
KathrynG3
Expert Alumni

My taxes keep getting rejected, I have tried many times to solve issues, do I still have to pay turbo tax if I no longer wish to use them

Your fees are for preparing your return. It is free to e-file. This article can help troubleshoot tax file rejection.

 

Keep in mind TurboTax has a Satisfaction Guarantee

 

 

My taxes keep getting rejected, I have tried many times to solve issues, do I still have to pay turbo tax if I no longer wish to use them

If your return is rejected and you haven't paid the fees with a credit card or you selected to pay them out of your refund then you can leave and go somewhere else.  Even if you paid you can go somewhere else but you may not get a refund for the fees.

 

Why is it rejecting?  Maybe we can help.  Is it for the AGI?  If you can't efile it you can always print and mail it.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies