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gisele-kennedy
Returning Member

My tax return continues to be rejected no matter how many times I have tried to fix it and submit it, what are the next steps to take?

 
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4 Replies

My tax return continues to be rejected no matter how many times I have tried to fix it and submit it, what are the next steps to take?

What is the exact error code or message?

gisele-kennedy
Returning Member

My tax return continues to be rejected no matter how many times I have tried to fix it and submit it, what are the next steps to take?

The AGI or pin from last year apparently doesn't match last year's, which I don't understand how that can happen.

My tax return continues to be rejected no matter how many times I have tried to fix it and submit it, what are the next steps to take?

Use the amount from the originally filed return if it was filed prior to 10/16  and has been fully processed by the end of November ... otherwise us a single zero.   If neither amount works all you can do is mail in the return this year. 

gisele-kennedy
Returning Member

My tax return continues to be rejected no matter how many times I have tried to fix it and submit it, what are the next steps to take?

Thanks for the help, I'll go ahead and try 

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