My state tax is showing as incomplete. How can this be when I was told it was.

[IreneS · Accepted solution]

UPDATED FOR TAX YEAR 2019

Your state return(s) may not have been transmitted with the federal return and will show a status of incomplete if you filed your federal return by itself (or with another state).  You can check the e-file status of your federal and state returns by clicking here:  Check your e-file status

If your federal return has been accepted you can e-file your state return.  E-filing a state by itself is only allowed once a federal return is accepted. 

To get back into your return after printing or e-filing, please follow these steps:

1. In TurboTax Online, sign into your account.
2. You should be on your Tax Home page.
3. Scroll down to Your tax returns & documents.
4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
5. Once you're in your return, you can navigate around as usual.
6. Click Review in the black bar at the left of your screen.

[Edited | 4/3/2020 |  11:30am PDT]