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What state? Every state has different rules. If it's New York, you only have to file electronically if your tax software allows it. If TurboTax does not allow you to file electronically, go ahead and file by mail.
You can never e-file a state return unless you e-file your federal return. That's a security measure put in place a few years ago to prevent the filing of fraudulent state tax returns without a corresponding federal return. Any state that has a general e-file requirement will also allow exceptions when you have a situation that does not allow e-filing.
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