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blsandmel
New Member

My started 2021 return quit unexpectedly and won't reopen. I have already spent two days working on my return, and don't want to start over. How can I restart it?

I shut down the computer and restarted it thinking that might work, but still get nothing to reopen.
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2 Replies

My started 2021 return quit unexpectedly and won't reopen. I have already spent two days working on my return, and don't want to start over. How can I restart it?

 If you did not use the "File-> Save" command periodically, you'll have to start again.

My started 2021 return quit unexpectedly and won't reopen. I have already spent two days working on my return, and don't want to start over. How can I restart it?

If you were using the CD/download software you need to save every time you close out of the program or you lose your progress.  Did you save?

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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