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My review does not work or clear I go in and review documents and it doesn’t clear away.

 
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3 Replies
MaryK4
Employee Tax Expert

My review does not work or clear I go in and review documents and it doesn’t clear away.

Can you be more specific on which errors?  (Form/Fix this error)

@luzpadilla12

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My review does not work or clear I go in and review documents and it doesn’t clear away.

I finished and it prompted  me to review. After it’s done reviewing it gives me a completecheck and the errors to fix. When I’m in the Your completecheck™ to-do list I select review and go through the steps. Usually after you complete a review it would clear and say done. Now it doesn’t clear it just stays in the queue. So no matter how many times I review my items that need to review stay the same.

CarissaM
Expert Alumni

My review does not work or clear I go in and review documents and it doesn’t clear away.

This could be related to the issue we are experiencing. 

 

Please try to follow the steps here, and let us know if you still need assistance. 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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