turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My return is being rejected because my AGI doesn’t match. I put the number from my paperwork and still doesn’t work

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

My return is being rejected because my AGI doesn’t match. I put the number from my paperwork and still doesn’t work

What is meant by "my paperwork?"   Are you looking at the actual 2018 Form 1040, Line 7?

 

Also, if you filed your 2018 return real late in the year, such as mid-November 2019 or later,  you would use an AGI of 0 instead.

 

Anonymous
Not applicable

My return is being rejected because my AGI doesn’t match. I put the number from my paperwork and still doesn’t work

some taxpayers who claim they are entering the correct AGI, still get rejected.  you can call IRS to check

800-829-1040

First choose your language.
Then 2
Then 1
Then 3
Then 2
You should then be transferred to an agent, but there is likely to be a wait.

or

if you have previously registered with the IRS to access your tax information online. Then you can to IRS website and get your transcript which will have your AGI. If you are not registered, you probably can't do so because you need a prior year AGI to register.

 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question