turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My refund was smaller than what was promised by Turbox Tax. It was also deposited by TPG, which I’m unfamiliar. Is there a reason why my return is significantly smaller?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

My refund was smaller than what was promised by Turbox Tax. It was also deposited by TPG, which I’m unfamiliar. Is there a reason why my return is significantly smaller?

Did you ask to have your TT fees deducted from your Federal refund?  TPG is the company that handles this (for an extra charge), and then forwards you the balance.

 

However, the IRS does not notify TPG nor TT if it makes an adjustment and/or offset to your refund. The IRS will mail you a letter in 2-4 weeks, but it could be due to the stimulus or Child Tax Credit.

damcdaris
Returning Member

My refund was smaller than what was promised by Turbox Tax. It was also deposited by TPG, which I’m unfamiliar. Is there a reason why my return is significantly smaller?

My refund was $1600 less than it should have been, never has this happened.  Is TPG taking out to much money????  What is going on?  this will probably keep me from using Turbotax ever again.

 

Deanna McDaris

damcdaris
Returning Member

My refund was smaller than what was promised by Turbox Tax. It was also deposited by TPG, which I’m unfamiliar. Is there a reason why my return is significantly smaller?

Yes I had tt deducted and after I was to get 2850.

damcdaris
Returning Member

My refund was smaller than what was promised by Turbox Tax. It was also deposited by TPG, which I’m unfamiliar. Is there a reason why my return is significantly smaller?

I have no children and I received one stimulus of $1200, the same as everyone.

damcdaris
Returning Member

My refund was smaller than what was promised by Turbox Tax. It was also deposited by TPG, which I’m unfamiliar. Is there a reason why my return is significantly smaller?

It seems TPG may have kept more money that is not theirs.

 

damcdaris
Returning Member

My refund was smaller than what was promised by Turbox Tax. It was also deposited by TPG, which I’m unfamiliar. Is there a reason why my return is significantly smaller?

Have you used this company before.  I paid you all to take care of my money.  I relying on you all to know where it went?

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies