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My printed return lists a number a little over $2000, but when I log into TurboTax (on app or online) the large “summary” at the top says my 2017 return is $0! Did something happen wrong?

 
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2 Replies
maglib
Level 11

My printed return lists a number a little over $2000, but when I log into TurboTax (on app or online) the large “summary” at the top says my 2017 return is $0! Did something happen wrong?

sign out and go back in....  there was a slight issue, when you file, it goes accurately though.

**I don't work for TT. Just trying to help. All the best.
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I am NOT an expert and you should confirm with a tax expert.

My printed return lists a number a little over $2000, but when I log into TurboTax (on app or online) the large “summary” at the top says my 2017 return is $0! Did something happen wrong?

I tried signing in and out, but it still list 0 as the return amount.

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