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AVJETMECH
New Member

my income tax package keeps getting rejected, stating Identity Protection PINs is the issue. Is anyone else having this issue?

 
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Accepted Solutions
DoninGA
Level 15
Intuit Approved! This answer has been verified for accuracy by an Intuit expert employee

my income tax package keeps getting rejected, stating Identity Protection PINs is the issue. Is anyone else having this issue?

Did you request and receive a 6 digit Identity Protection PIN from the IRS?  If so,

 

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

 

Or go to this IRS website to retrieve the IP PIN - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

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1 Reply
DoninGA
Level 15
Intuit Approved! This answer has been verified for accuracy by an Intuit expert employee

my income tax package keeps getting rejected, stating Identity Protection PINs is the issue. Is anyone else having this issue?

Did you request and receive a 6 digit Identity Protection PIN from the IRS?  If so,

 

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

 

Or go to this IRS website to retrieve the IP PIN - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

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